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OWN US
Payment

We accept the following payments online: direct bank deposit and PayPal.
To ensure the security of our checkout process we use encryption technology verified by Thawte.

Shipping

We will endeavour to process all orders the following business day, Monday through Friday, excluding holidays. Orders received on weekends and holidays will be processed the following business day.
Orders are processed from Cape Town, South Africa.
South Africa: Overnight shipping via CitiSprint.
Worldwide: 7-10 working days with post office airmail collection at your local post office - courier service can be quoted on if preferred.
Frazer Parfum offers in-store pick up free of charge for customers based in South Africa.
If you have ordered an item that is not available or is delayed, we will notify you via email or telephone.

Returns

Fragrances, body butters, soaps and candles must be returned unused, unopened and in their original packaging otherwise we may not accept them and return them to you.

Gift Cards

A beautifully packaged Frazer Parfum Gift Card gives the lucky recipient free rein to choose whatever their heart desires.
Frazer Parfum Gift Cards are currently only available to purchase and redeem in our Cape Town store in Rose Street.